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Shipment and Delivery
Shipment and Delivery
Do you have a take-away service for old furniture?
No, we do not provide collection services for your old furniture. Customers must...
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How long does a custom order to arrive?
The estimated arrival time for custom orders ranges from 12 to 24 weeks, dependi...
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Do you ship to Canada?
All of our items are available for shipping within the lower 48 states of the Un...
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What are the Shipping Options? Who will deliver my order?
Smaller items in small quantities will be shipped via parcel delivery services s...
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What is your delivery lead time?
Most in-stock furniture orders leave our warehouses in 2-5 business days. Exact ...
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Can you hold my order if I don't want it delivered right away but on or after a specific date? Do you charge storage fees?
We understand that you may not be ready to receive your furniture until a specif...
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What if I receive a damaged or defective item?
Your shipment is fully insured, and we take every precaution to prevent shipping...
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My furniture is missing a piece/hardware, how can I get it?
We understand how disappointing it is to discover that you are unable to locate ...
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What if I couldn’t figure out how to assemble my order?
Most smaller items, such as dining chairs or barstools, require simple and strai...
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Most Popular Articles
Do you ship to Canada?
What is your delivery lead time?
What are the Shipping Options? Who will deliver my order?
How long does a custom order to arrive?
What if I receive a damaged or defective item?
Can you hold my order if I don't want it delivered right away but on or after a specific date? Do you charge storage fees?
What if I couldn’t figure out how to assemble my order?
My furniture is missing a piece/hardware, how can I get it?
Do you have a take-away service for old furniture?
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