Home > Shipment and Delivery

Shipment and Delivery

Do you have a take-away service for old furniture?
No, we do not provide collection services for your old furniture. Customers must... more
How long does a custom order to arrive?
The estimated arrival time for custom orders ranges from 12 to 24 weeks, dependi... more
Do you ship to Canada?
All of our items are available for shipping within the lower 48 states of the Un... more
What are the Shipping Options? Who will deliver my order?
Smaller items in small quantities will be shipped via parcel delivery services s... more
What is your delivery lead time?
Most in-stock furniture orders leave our warehouses in 2-5 business days. Exact ... more
What if I receive a damaged or defective item?
Your shipment is fully insured, and we take every precaution to prevent shipping... more
My furniture is missing a piece/hardware, how can I get it?
We understand how disappointing it is to discover that you are unable to locate ... more
What if I couldn’t figure out how to assemble my order?
Most smaller items, such as dining chairs or barstools, require simple and strai... more