Welcome to Cressina Customer Support!

How to use Cressina Help Center.

Here you'll find frequently asked questions about our products, order processing, shipments and other related subjects. Enter keywords related to your question above or browse our FAQs below. You can also track your existing tickets or ask a new question.

General Questions

  • How to Process Checkout
  • What are your working hours?
  • Do you have any store locations?
  • and 3 more ...

Shipment and Delivery

  • Do you have a take-away service for old furniture?
  • How long does a custom order to arrive?
  • Do you ship to Canada?
  • and 6 more ...

Orders

  • Will I be charged for sales tax?
  • Do I require to submit full payment of a special order in advance?
  • If I want to order the same product after a certain time period, would there be any difference in terms of material or color tone?
  • and 5 more ...

Products

  • Do you recommend scotchguarding?
  • What is Camira?
  • What is the difference between PU and PPM Leatherette?
  • and 8 more ...

Billing and Payments

  • Do you provide customers with credit terms?
  • How do I edit my billing information?
  • How can I get a copy of my receipt / invoice?
  • and 1 more ...

Returns and Exchange

  • What are your return exceptions?
  • What is your return policy?

Forum

  • Login
  • My tickets
  • Submit ticket

Categories

  • General Questions
  • Shipment and Delivery
  • Orders
  • Products
  • Billing and Payments
  • Returns and Exchange
  • Forum

Most Popular Articles

  • What is the difference between PU and PPM Leatherette?
  • Do you ship to Canada?
  • Do you have any store locations?
  • What is your delivery lead time?
  • What are the Shipping Options? Who will deliver my order?
  • What is your return policy?
  • Do you have all products in stock?
  • How long does a custom order to arrive?
  • What is the difference between Walnut Beech Wood and American Walnut Wood?
  • What are your working hours?
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