Orders

Do you accept custom orders?

We accept orders with custom materials for almost all of our over-sized items (such as sofas, sectionals, armchairs except beds) without any minimum quantity. There may be minimum quantity requirements for smaller items such as chairs and stools. For more information please contact us at contact@cressina.com (mailto:contact@cressina.com).

How can I order?

Weaccept online orders 24 hours a day, 7 days a week via our secure web site (www.cressina.com (http://www.cressina.com)) . You can also ordervia email at contact@cressina.com (mailto:contact@cressina.com) or by phone (949) 444-5480 (Mon - Fri, 9:00AM - 5:00PM PST).

Can I cancel my order?

You may cancel the order by promptly sending us an email at support@cressina.com (mailto:support@cressina.com) within 24 hours of purchase with the following conditions. * Cancellations will be considered only if the request is made within 24 hours of placing an order. * However, the cancellation request will not be entertained if the orders have been communicated to the vendors/manufacturers and they have initiated the process of shipping them. * Special / Custom orders cannot be cance...

How can I track the status of my order?

If you already created an account on our web site please log in by using your username and password. On your account dashboard you will see your recent orders listed. You can reach your order details by clicking on related order on your dashboard. Not created an account? You can still track your order even if you madeyour purchase as a guest. Please go to https://www.cressina.com/sales/guest/formand fill the order tracking form.

Will I be charged for sales tax?

We are required by California Law to charge 8% sales tax on all CA state shipping orders. We do not charge sales tax for any of other states.

Do you have all products in stock?

We check our inventory daily and try to update our products with the most accurate stock information, but please contact us at contact@cressina.com (mailto:contact@cressina.com) if you want to confirm stock on any of the items before you purchase.