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What if I receive a damaged or defective item?

If you receive an item that is defective or damaged, please contact us within 24-48 hours of receiving the order and we will work to correct the problem. It would be great help if you e-mail us the pictures of damaged or defective item in order us to ship the replacement product immediately to you.

Fore freight and white glove deliveries, please take your time and make sure to fully inspect all merchandise when it arrives, before signing any papers and before the trucking/delivery company leaves. It is important that any damage be noted on the delivery ticket/bill of lading before you sign for receipt of goods.